This listing was posted on Internwise UK.
Application Support Analyst
Location:
Loughborough, Leics
Description:
Are you a People Person? At Access we have a great People Solution bringing together Human Resources, Payroll, Learning and Development and Compliance. We are the Leading UK Independent SaaS HR solutions provider in the UK and Ireland, supporting over 14,000 customer organisations. If you have a passion for software and what to really be a people person, this is just the opportunity for you Every day is different, but you will: - Help our customers with questions and allow them to get the most out of our software by resolving their queries in accordance with our Milestones (SLA’s) - Provide high-level customer service via chat, telephone or email. - Promote the online Access Customer Success Portal, including helping customers register - Write, edit, and revise our customer Knowledge Base articles - Take initiative and support continuous improvement of our customers' experience by proactively identifying case trends, researching potential challenges and creating solutions. - Also proactively identify any risks to service and the consequences to Access. You will drive and escalate mitigation. - Ensure that the quality of the support meets The Access Customer Service standards by delivering against and exceeding your objectives. If you have industry experience or are just keen to help support our customers in the People Sector, then come and join the best in class, fast-growing Software house
Company:
The Access Group
Posted:
November 26 2023 on Internwise UK
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Internwise UK
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Application Support Analyst
Application Support Analyst is a Computer & Software Jobs Application Specialist Job at The Access Group located in Loughborough LEC. Find other listings like Application Support Analyst by searching Oodle for Computer & Software Jobs Application Specialist Jobs.
Application Support Analyst is a Computer & Software Jobs Application Specialist Job at The Access Group located in Loughborough LEC. Find other listings like Application Support Analyst by searching Oodle for Computer & Software Jobs Application Specialist Jobs.