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Contact Management Centre Officer : HC614055
Location:
Southampton, Hants
Description:
Contact Management Centre Officer : Hampshire and Isle of Wight Constabulary Location: Southampton Contract: Full:time and Permanent: On successful appointment into this role, you will be able to submit a flexible working request to start after the training period. However, there is no guarantee that your request will be approved (in these cases, we will endeavour to find a solution which works for all parties). Please note that you will be required to work the full:time standard shifts during the training period which will be approximately 12 weeks. Closing Date: Sunday 30th June 2024 at 23:59.It is the intention for this advert to close on the above date. However, we encourage you as soon as possible as the advert may close earlier than this date if we reach a sufficiently high volume of applications. Policing is a career like no other. Our Police Officers, Police Staff and Volunteers show courage, teamwork and compassion on a daily basis to make a real difference to people's lives in the communities they serve. About the Role Our Contact Management Centre Officers are the front line of policing and are responsible for receiving emergency and non:emergency calls from members of the public. You will need an investigative mind:set to; stylemargin:bottom:11.0px::Complete detailed crime reports ensuring all lines of enquiry are considered;:Submit detailed intelligence reports;:Assess risk;:Handle a wide variety of enquiries including online and email based contact; :Ensuring the public receives the required help and support, whilst handling potentially sensitive and upsetting matters with empathy and a calm attitude. Please find an informative video on the rolehere. For more information about this role, please click on the following link. Contact Management Centre Officer About You In Contact Management we look for all kinds of skills and qualities, because we know it takes all kinds of people to protect the public. Problem solving, multi:tasking, compassion, resilience, respect, courage, teamwork, communication. If you have these qualities and the skills to serve, apply today Salary and Benefits The starting total salary for this role is GBP 33, This is made up of a basic salary of GBP 24,921 and shift and weekend allowances of 20. On completion of initial training and becoming an independent Call Handler (expected to be at around the 12:week point), the total salary for this role will increase to GBP 37, This is made up of a basic salary of GBP 27,789 and shift and weekend allowances of 20. Please note that the working hours for the first 5 weeks of training are Monday : Friday, 09:00 : 17:00. As such, these weeks are paid without any allowances. In addition to the competitive salary and highly rewarding career, our benefits include, but are not limited to; stylemargin:bottom:11.0px::Competitive pension scheme;:Generous annual leave allowance; :Retail, food and leisure discounts through Hampshire Police Leisure and Sports and Blue Light Card;:Excellent wellbeing support;:Gym facilities at a number of our buildings;:Fantastic career progression including development and secondment opportunities. Working Hours The public need our help 24/7, 365 days a year. Your shifts will be scheduled 12 weeks in advance and you will join colleagues in working overnight and weekend shifts (including bank holidays). The standard shift pattern worked is 6 days on and 4 days off on a rotating 20:week pattern. Shifts are generally 10 hours with a 1 hour meal break. Example hours are; stylemargin:bottom:11.0px::0700 : 1700:1200 : 2200:1700 : 0300:2200 : 0700 Please note that you may work any variation of any 10 hour shift depending on our demand and resource levels. Role Specific T
Posted:
May 7 on Tip Top Job
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More About this Listing: Contact Management Centre Officer : HC614055
Contact Management Centre Officer : HC614055 is a Executive Manager Job located in Southampton HAM. Find other listings like Contact Management Centre Officer : HC614055 by searching Oodle for Executive Manager Jobs.
Contact Management Centre Officer : HC614055 is a Executive Manager Job located in Southampton HAM. Find other listings like Contact Management Centre Officer : HC614055 by searching Oodle for Executive Manager Jobs.