Service Care Solutions Ltd
This listing was posted on Careers4a.
Housing Officer - Permanent
Description:
Housing Officer – Permanent Southwark, London Salary Per Annum – Circa £37,000 Benefits: 29 days annual, 4 - 6 pension contribution and much more Applications closing Midnight 16th MayAre you passionate about making a positive impact in social housing We're seeking a dedicated Housing Officer to join our client’s dynamic team.Housing Officer – Permanent Southwark, London Salary Per Annum – Circa £37,000 Benefits: 29 days annual, 4 - 6 pension contribution and much more Applications closing Midnight 16th MayAre you passionate about making a positive impact in social housing We're seeking a dedicated Housing Officer to join our client’s dynamic team. In this role, you'll play a pivotal part in ensuring our residents receive the support and assistance they need, while maintaining the highest standards of property management.Responsibilities: Be flexible and adaptable to hybrid workingRespond to general enquiries for your patch providing advice to residentsProcess mutual exchanges, successions, and all other types of assignmentsWork with the customer and their advocates and other third parties where it may be necessary to consider a management transfer and make recommendations. This will include, but not limited to, incidents of Domestic Abuse, Gang Violence or MARAC recommendations.Ensure fire risk assessment actions are dealt with in a timely mannerRespond to breaches of tenancy agreements, including misuse of propertyWork with the Resident Support Team on safeguarding issues and support the customer to ensure they receive any necessary help or assistance where requiredWork with the Estate Standards Team to ensure issues regarding grounds maintenance and communal cleaning are resolved and resident enquiries are dealt with in a timely mannerWork with the Community Safety Team to ensure that cases are logged, and where necessary joint investigations are carriedProgress tenancy enforcement action where required and lead on legal cases with the assistance of the Legal TeamComplete tenancy visits, working closely with Repairs colleagues and resident support team there are repairs or safeguarding concernsReview service charge bills to ensure they charges correctly reflect the service delivery and address any queries arising from the chargesSupport the management of empty homes and work with the Repair and Allocations Teams to ensure efficient turnaroundCarry out viewings and sign ups to ensure the customer receives a seamless serviceMaintain accurate records, documentation, and databases related to property management activitiesBe part of a paid 24/7 emergency duty rota approx. 1 week in every 8-10 weeks Requirements: A housing qualification or equivalent Housing Management knowledge is desirable.Sound understanding of tenancy management and ability to adapt to changing priorities.Strong interpersonal skills and the ability to build effective relationships at all levels.Experience in working under tight deadlines while delivering high-quality outcomes.Excellent communication skills and proficiency in Word and Excel. If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to XXXX@servicecare.org.uk
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More About this Listing: Housing Officer - Permanent
Housing Officer - Permanent is a Human Resource Housing Officer - Permanent Job at Service Care Solutions located in United Kingdom. Find other listings like Housing Officer - Permanent by searching Oodle for Human Resource Housing Officer - Permanent Jobs.
Housing Officer - Permanent is a Human Resource Housing Officer - Permanent Job at Service Care Solutions located in United Kingdom. Find other listings like Housing Officer - Permanent by searching Oodle for Human Resource Housing Officer - Permanent Jobs.