This listing was posted on iSmartRecruit.
Call Center Representative
Location:
Southampton, Hants
Description:
Job Title: Call Center Representative Location: Southampton, HAM Company: DevComNow Job Description: We are seeking a dedicated and enthusiastic Call Center Representative to join our team. The ideal candidate should possess excellent communication skills, a friendly demeanor, and a passion for assisting customers. As a Call Center Representative, you will be the first point of contact for our customers, addressing their inquiries, resolving issues, and providing exceptional customer service over the phone. Responsibilities: Answer incoming calls and respond to customer inquiries promptly and professionally. Provide information about products, services, and promotions. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain a high level of product and service knowledge to effectively address customer concerns. Accurately input and update customer information in the database. Collaborate with team members to achieve individual and team goals. Strive to meet or exceed quality and performance targets. Requirements: High school diploma or equivalent. Excellent verbal and written communication skills. Ability to remain calm and professional under pressure. Strong problem-solving skills and attention to detail. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Posted:
May 15 on iSmartRecruit
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More About this Listing: Call Center Representative
Call Center Representative is a Customer Service Call Center Representative Job located in Southampton HAM. Find other listings like Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.
Call Center Representative is a Customer Service Call Center Representative Job located in Southampton HAM. Find other listings like Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.